Front Office GSA
Listed today
About the company
Fiji Marriott Resort Momi Bay is a property within the Marriott Hotels brand, part of Marriott International's global portfolio. Marriott Hotels focuses on delivering thoughtful, heartfelt, forward-thinking hospitality across its properties worldwide. Marriott International states it is an equal opportunity employer committed to non-discrimination on any protected basis.
About the role
This Front Office GSA role sits within the Guest Experience team, covering check-in and check-out along with other guest-facing duties throughout a guest's stay. The Guest Experience Expert is expected to take initiative, move around their workspace, and handle a range of operational and guest-service tasks as needed. The role involves being on their feet for extended periods, including standing, sitting, or walking, and taking a hands-on approach that may involve moving, lifting, carrying, pushing, pulling, or placing objects weighing up to 10 pounds without assistance. Maintaining a safe workplace, following company policies and procedures, protecting company assets, and upholding quality standards are treated as core to doing the job well.
Key responsibilities
- Process operational needs and guest requests
- Complete reports as required
- Share highlights of the local area with guests
- Maintain a safe workplace and follow company policies and procedures
- Maintain confidentiality and protect company assets
- Uphold quality standards
- Ensure uniform, personal appearance, and communications are professional
- Stand, sit, or walk for extended periods and lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance
About the successful candidate
- High school diploma or G.E.D. equivalent
- 1 year of related work experience
- No supervisory experience required
- No license or certification required
- Position open to Fiji citizens only
You'll apply on Fiji Marriott Resort Momi Bay's website.