Recreation Guest Service Attendant
Listed today
About the company
Sheraton Fiji Golf & Beach Resort is located on Denarau Island South in Nadi and is part of Sheraton Hotels & Resorts, a brand within the Marriott International portfolio. Sheraton has operated as a global gathering place since 1937, with associates across more than 400 communities worldwide delivering guest experiences and service under Marriott's international standards.
About the role
The Recreation Guest Service Attendant supports the daily operation of the resort's recreation facilities and programs, creating a fun, safe, and engaging environment for guests. The role involves coordinating activities, assisting with equipment, monitoring guest safety, and delivering high-quality service. It requires strong guest interaction, adherence to safety procedures, and maintaining recreation areas and equipment to brand standards. The attendant greets, registers, and schedules guests for activities, enforces facility rules, and responds to emergencies following established procedures.
Key responsibilities
- Greet, encourage, register, and schedule guests for recreation activities while promoting a fun, relaxing, and welcoming atmosphere
- Provide accurate information about available recreation facilities, programs, rentals, and activity schedules
- Enforce facility rules and safety guidelines to ensure guest wellbeing, and respond appropriately to emergencies following established procedures
- Identify situations where guests may not safely participate and notify the supervisor/manager promptly
- Clean, maintain, and inspect recreation facilities, equipment, and supplies; report defects or safety hazards
- Process payments for rental equipment, activities, retail sales, or facility usage using appropriate systems and cash-handling procedures
- Communicate professionally with guests and colleagues, respond to guest needs proactively, and assist individuals with disabilities
- Follow all company policies and safety procedures; maintain professional appearance, complete required safety training, and report accidents or incidents
About the successful candidate
- Previous experience in recreation, sports, guest services, or hospitality-related roles preferred
- Ability to communicate clearly, professionally, and confidently with guests of all ages
- Basic knowledge of recreation activities, safety procedures, or first aid (training provided; certification is an advantage)
- Comfortable working outdoors and performing physical tasks such as lifting, carrying, bending, and prolonged standing
- Strong customer service skills, friendly personality, and ability to create an engaging guest experience
- Reliable, proactive, and capable of working both independently and as part of a team
- Must have legal working rights in Fiji
You'll apply on Sheraton Fiji Golf & Beach Resort's website.