Duty Manager
4 weeks ago
About the role
Job Description Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience? We are currently seeking a Duty Manager to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As the Duty Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team. Our Duty Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between: Lead the Front Office experience • Manage the operation of the front office during your shift, creating the all-important first impression guests remember. • Supervise and coach the team on the floor, ensuring standard operating procedures are followed and stepping in with hands-on guidance when things need to get back on track. • Prepare reports that inform decision-making and keep the hotel ahead of upcoming business. • Work closely with Sales, Food & Beverage, and Housekeeping to prepare for group arrivals, events and activities, and ensure smooth handovers between shifts. Champion the guest journey • Proactively assign and queue rooms so guests are welcomed with minimal wait, working hand-in-hand with Housekeeping to get rooms arrival-ready.
Key responsibilities
- Job Description Is making every moment matter your true passion?
- Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment.
- Ready to turn every check-in and check-out into an unforgettable experience?
- We are currently seeking a Duty Manager to join our vibrant team.
You'll apply on Radisson Blu Resort Fiji's website.
