CUSTOMER SERVICE OFFICER
Today
About the company
Post Fiji is the national postal service provider, delivering mail, parcels, and related postal services across Fiji. It operates branches nationwide, including in Ba, to serve customers with postal and financial transaction needs.
About the role
This Customer Service Officer role, listed under Vacancy 48/26, is based at the Post Fiji branch in Ba. The position is responsible for delivering effective and timely service at the counter, handling a range of postal and financial transactions. The officer also acts as custodian for inventory items such as stamps and cash, and is responsible for keeping accurate stock records.
Key responsibilities
- Provide effective and timely customer service to Post Fiji customers
- Administer payments, money orders, parcels, registered mails, and bill payments
- Administer all postal services including EMS
- Act as custodian of inventory items including stamps and cash
- Maintain accurate and timely records of all stock
- Assist in stock take when required
About the successful candidate
- At least a Fiji Seventh Form Examination pass
- A Certificate or Diploma in Accounting, Management, or Computer Studies from a recognized institution will be an added advantage
- Sound knowledge of MS applications with attention to detail
- An effective communicator able to work under minimum supervision
You'll apply on Post Fiji's website.