CUSTOMER SERVICE OFFICER
Today
About the company
Post Fiji is the national postal service provider, handling mail, parcels, and related services for customers across Fiji. It operates service counters that manage payments, money orders, registered mail, and other postal transactions.
About the role
This is a Customer Service Officer position (Vacancy 55/26) based at a Post Fiji outlet. The role is the front-line point of contact for customers, handling payments, money orders, parcels, registered mail, bill payments, and other postal services including EMS. The officer also acts as custodian of inventory items such as stamps and cash, and is responsible for maintaining accurate stock records and assisting with stock takes when required.
Key responsibilities
- Provide effective and timely customer service to Post Fiji customers
- Administer payments, money orders, parcels, registered mails, and bill payments
- Administer all postal services including EMS
- Act as custodian of inventory items including stamps and cash
- Maintain accurate and timely records of all stock
- Assist in stock take when required
About the successful candidate
- At least a Fiji Seventh Form Examination pass
- A Certificate or Diploma in Accounting, Management, or Computer Studies from a recognized institution is an added advantage
- Sound knowledge of MS applications with attention to detail
- Effective communicator
- Able to work under minimum supervision
You'll apply on Post Fiji's website.