Customer Service (Imports) Officer

Shipping Services Fiji·Other

Logistics & Driving·Full time

2 months ago

About the role

We are seeking to recruit a suitably qualified, innovative, and self-driven professional to be based in Lautoka for the position of 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐈𝐦𝐩𝐨𝐫𝐭𝐬) 𝐎𝐟𝐟𝐢𝐜𝐞𝐫. . Key responsibilities will include: Compile and verify discharge lists, submit manifests to relevant authorities. Arrange equipment and service orders, and ensuring accurate invoicing and registration. Provide timely updates, release dockets upon payment confirmation and oversee compliance requirements such as ICTS updates and biosecurity measures. Prepare sight lists, completing exit notes, compiling outturn vessel reports and liaising with Fiji Customs for verification. Raising Import invoices in accounts receivable and forwarding for verification before sending to customers Registering commercial manifest with Fiji Customs for adherence and cargo clearance purposes Arranging manifest amendments (on request by customer/Principal) with Fiji Customs and invoicing the responsible party Provide general customer service support and handle import queries and documentation.

Key responsibilities

• Key responsibilities will include: Compile and verify discharge lists, submit manifests to relevant authorities.
• Arrange equipment and service orders, and ensuring accurate invoicing and registration.
• Provide timely updates, release dockets upon payment confirmation and oversee compliance requirements such as ICTS updates and biosecurity measures.
• Prepare sight lists, completing exit notes, compiling outturn vessel reports and liaising with Fiji Customs for verification.