VAC 56/26 – DEBTORS OFFICER (CENTRAL)
Salary not disclosedPosted 1 day ago
About the company
Energy Fiji Limited (EFL) is Fiji's national electricity provider, responsible for generating and supplying power across the country. The organisation manages customer accounts, billing, and revenue collection as part of its operations.
About the role
This position is based at Energy Fiji Limited's Head Office in the Central Division and reports to the Credit Controller. The Debtors Officer provides revenue collection support for the Debt Management Unit, covering credit control, reconciliation, debtor management and effective collection of overdue bills. The role involves customer liaison, managing bank guarantee records, processing security deposit refunds and reconciliations, and preparing reports for the Credit Controller and EFL Board meetings. The officer also monitors debt levels against set targets, sends bill reminders to customers, tracks default accounts in the Data Bureau database, and handles Small Claims Tribunal submissions and follow-ups.
Key responsibilities
- Attend to customer queries and provide customer liaison services.
- Assist in the preparation of memo to management on position of trade debtors.
- Send request to Team Leader Revenue Services for disconnection of overdue bills.
- Prepare special list for disconnection upon instructions from Team Leader Debt Management.
- Check, maintain and update Bank Guarantee Records.
- Check and transfer outstanding arrears from closed accounts to active accounts and send notifications to account holders.
- Prepare journals for bill adjustments and ensure payments are updated in a timely manner.
- Reconcile customer security deposits, dishonoured payments, and process security deposit refunds for closed accounts.
About the successful candidate
- Degree in Business Studies, Accounting, or Applied Computing.
- Or Diploma in Business Studies, Accounting, or Applied Computing with at least two (2) years of experience in a similar position.
- Sound knowledge in computing is essential.
You'll apply on Energy Fiji Limited's website.