IT Technician (x2)
FJD$24,560 plus superannuation
Closes in 13 days
About the company
Fiji National University is a national tertiary institution operating multiple campuses across Fiji, including Samabula and Nasinu. Its Division of Information Technology Services supports teaching, learning, and administrative operations through IT infrastructure and client services.
About the role
This IT Technician role sits within the Client Services department of the Division of Information Technology Services, with two positions open across the Samabula and Nasinu campuses. The incumbent handles technical operations and service delivery for University IT services, serving students and staff while supporting the campus as a learning hub. The role provides technical support on hardware, software, and training users on ITS solutions, and supports customers and assigned applications or information systems, including software implementation, integration, configuration, and testing. It also involves working as part of an ITS technical team to facilitate ITS aids for teaching and learning in lecture rooms, and maintaining in-house technology equipment and IT assets.
Key responsibilities
- Serve students and staff and provide a learning hub for the entire community.
- Provide technical support on Hardware, Software and Training Users to use various ITS solutions on the assigned campus.
- Provide support for customers (users) and assigned applications or information systems, including software implementation, integration, configuration, and testing.
- Operate as part of an ITS technical team to facilitate ITS aids for all teaching and learning requirements in lecture rooms.
- Support and maintain in-house technology equipment and IT assets of the University.
About the successful candidate
- Diploma in an IT related field (Computer Science, Information Systems, Cyber Security or Information Technology) OR valid industry certification.
- 2 - 4 years of relevant experience.
- Experience in PC repairs and maintenance.
- Experience working on IT projects.
- Prior experience in basic networking.
- Excellent customer service skills.
- Prior knowledge of doing documentation.
- Desirable: Bachelors qualification in IT related field, Microsoft Certified in Windows 10, vendor certification, experience managing IT assets, and understanding of Cyber Security Practices.