INFRASTRUCTURE SUPPORT OFFICER
Salary not disclosedPosted 9 days ago
Closes in 7 days
About the company
Fiji Gas Pte Ltd is the largest LPG end-to-end solutions provider in Fiji, covering cooking and auto fuel supply, maintenance plans, and the design and project management of energy solutions. The role is based at its Head Office in Walu Bay.
About the role
Fiji Gas is seeking a motivated and technically skilled Infrastructure Support Officer to join its ICT team. The role involves providing day-to-day ICT support, configuring end-user devices, and delivering Level 1 Help Desk support. The successful candidate will work independently, apply strong problem-solving skills, and contribute to continuous improvement across the business.
Key responsibilities
- Provide day-to-day ICT and Level 1 Help Desk support
- Provide Level 1 technical support for notebooks, mobile phones, printers, copiers, Time & Attendance systems, PBX systems, switches, access points, cameras, and Microsoft Office applications
- Assist with ICT projects, maintain ICT equipment records, and ensure business-critical systems and equipment remain operational
- Monitor system (Networks, Backup, Patching) exceptions and escalate issues when required
- Support ICT security and compliance requirements and complete assigned training and development activities
- Work collaboratively with internal stakeholders to support business requirements and maintain effective relationships with external vendors, service providers and hardware suppliers
About the successful candidate
- Relevant qualification in Computer Science and Information Systems or a related field
- Industry certifications preferred
- 3-5 years' experience in an ICT support or administration role
- Experience with Windows Server and Windows Domain
- Experience with Cisco Networks and WAN Technologies
- Experience with Printers, Phones, Notebooks, and IOT Devices
- Self-motivated with strong problem-solving skills
- Able to work independently and contribute to continuous improvement