Senior Supervisor Housekeeping
Salary not disclosedPosted 1 day ago
Closes in 8 days
About the company
Hilton is a global hospitality company operating hotels in Suva and across the world. The company has welcomed more than 3 billion guests worldwide and has earned repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune.
About the role
This role is responsible for overseeing and managing all aspects of the housekeeping department at a Hilton hotel, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the property. It involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction. The Senior Supervisor Housekeeping directs system management, budgeting, forecasting, inventory control, and policy implementation for the department. The role also cultivates a high-performing team through performance management, professional development, and recognition programs, while ensuring adherence to health and safety standards for chemicals and cleaning supplies.
Key responsibilities
- Direct all aspects of housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
- Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
- Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities
- Drive engagement and retention through performance management, professional development, and recognition programs
- Ensure adherence to health and safety standards, particularly related to proper usage of chemicals and cleaning supplies
About the successful candidate
- Extensive experience in housekeeping management, preferably in a 5-star hotel
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Attention to detail and a commitment to quality
- Knowledge of cleaning techniques, equipment, and chemicals
- Proficiency in budgeting and financial management