Sales Coordinator

Fiji Marriott Resort Momi Bay·Momi Bay

Hospitality & Tourism·Job type not stated

Salary not disclosed·Posted 2 weeks ago

Closes in 15 days

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About the company

Fiji Marriott Resort Momi Bay operates under Marriott International, a global hospitality group spanning multiple hotel brands. The employer positions itself around delivering polished, guest-focused service and maintaining a professional brand image across its properties. Marriott International emphasises an inclusive workplace that values the diverse backgrounds and experiences of its associates.

About the role

This Sales Coordinator role sits within the Sales & Marketing department, providing administrative and client-facing support throughout the sales process. The position handles document preparation such as proposals, contracts, and banquet event orders, alongside general office tasks like filing, emailing, and typing. It also involves direct guest and client contact, answering questions about property facilities, rates, packages, and events, and serving as a phone and email point of contact for sales enquiries. The coordinator uses sales techniques aimed at maximising revenue while maintaining guest loyalty, and enters and verifies sales-related data such as commissions and leads in relevant software. The role also promotes the brand's image both internally and externally and supports quality assurance and service standards across the team.

Key responsibilities

• Perform general office duties to support Sales & Marketing, including filing, emailing, typing, faxing, and copying.
• Prepare sales-related documents such as proposals, contracts, or banquet event orders.
• Promote awareness of brand image internally and externally.
• Gather materials and assemble information packages such as brochures and promotional materials.
• Use sales techniques that maximise revenue while maintaining existing guest loyalty.
• Enter, retrieve, reconcile, and verify sales-related information such as commissions and leads in relevant software.
• Answer guest questions about facilities, rates, room types, packages, and events, and serve as point of contact for client phone and email enquiries.
• Perform other reasonable job duties as requested by supervisors.

About the successful candidate

• Open to Fiji Citizens only.
• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No license or certification required.
• Able to communicate clearly and professionally in speech and writing, including preparing accurate documents and using proper telephone etiquette.
• Comfortable welcoming and assisting guests according to company service standards.
• Able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.