Night Auditor
Salary not disclosedPosted 1 day ago
Closes in 30 days
About the company
Fiji Marriott Resort Momi Bay is part of Marriott International's global portfolio of hotel brands. Marriott Hotels focuses on delivering thoughtful, forward-thinking guest service across its properties worldwide. The company describes itself as an equal opportunity employer that values the diverse backgrounds of its associates.
About the role
This Night Auditor role is responsible for completing end-of-day activities at the resort, including posting charges to guest accounts, running the night audit backup, and rolling the date. The role covers front-desk and accounting tasks such as processing payments, vouchers, and miscellaneous charges, and preparing contingency lists and the Room Rate Variance Report. It also involves guest-facing duties including check-ins, room assignment, key activation, switchboard operation, and handling wake-up call requests and messages. At shift end, the Night Auditor counts and secures the bank and balances and drops receipts per accounting specifications. The role requires following company policies on appearance, confidentiality, and asset protection, reporting unsafe conditions to a manager, and performing other reasonable duties as requested by supervisors.
Key responsibilities
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and rolling the date
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges
- Print contingency lists to have a record of all guests in case of emergency
- Sell a room/accommodation to guests without reservations based on availability
- Operate telephone switchboard station, process requests for wake-up calls, and advise guests of any messages
- Complete the Room Rate Variance Report
- Process all guest check-ins, assign rooms, and activate or reissue room keys using the electronic key machine
About the successful candidate
- High school diploma or G.E.D. equivalent preferred
- Less than 1 year of related work experience preferred
- No supervisory experience required
- No license or certification required
- Able to speak with others using clear and professional language and answer telephones using appropriate etiquette
- Able to develop and maintain positive working relationships with others and support the team to reach common goals
- Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Open to Fiji citizens only