Revenue Analyst
Salary not disclosed
Closes in 30 days
About the company
Sheraton Fiji Golf & Beach Resort in Denarau is part of Sheraton Hotels & Resorts, a brand within the Marriott International portfolio. Sheraton has operated as a gathering place for communities since 1937 and now has a presence in more than 400 communities worldwide. The resort operates as part of this global hospitality network, offering guest accommodation and leisure facilities.
About the role
The Revenue Analyst supports the maximization of cluster rooms revenue through effective inventory management, pricing accuracy, and enhanced system automation. This role serves as the primary analytical hub for the Revenue Management team, generating critical reports, conducting market competitive analysis, and maintaining property management and reservation systems. The position also ensures system maintenance, supports property-level strategy communication, and upholds guest relations and teamwork standards. Work spans two core areas: revenue administration and strategy support, and inventory control and pricing.
Key responsibilities
- Accurately generate, process, and update daily, month-end, and market-specific sales strategy reports, including group pace and productivity.
- Prepare agendas, critiques tracking, competitive analyses, and supporting data for market sales strategy meetings.
- Handle daily system checks, input rate hurdles, monitor forecasted demand, and update group forecasting.
- Escalate technical reservation and property management system (PMS) issues to the correct support desk in a timely manner.
- Assist with training new associates on revenue management tools and systems.
- Assist in managing rooms inventory and maintaining accurate reservation system information to maximize cluster revenue.
- Support the management of room authorizations, rates, and restrictions, and communicate strategy and restrictions clearly to properties.
- Facilitate completion of Competitive Pricing Analysis and generate essential data for Revenue Management meetings.
About the successful candidate
- Proficient in data entry, keyboarding, and utilizing specialized hotel software, reservation systems, and spreadsheet packages.
- Able to synthesize complex data into forward-looking information for forecasting and financial balancing.
- Tactful, diplomatic, and comfortable handling sensitive employee or guest issues with confidentiality.
- Eligible to work in Fiji.