Front Office Guest Service Attendant- Porter
Salary not disclosedListed today
About the company
Sheraton Resort & Spa Tokoriki Island Fiji is part of Sheraton Hotels & Resorts, a global hospitality brand within the Marriott International portfolio. Sheraton has been a place to gather and connect since 1937, with associates creating a sense of belonging in more than 400 communities worldwide.
About the role
The Front Office Guest Service Attendant - Porter provides safe, reliable, and professional transportation services to guests using property vehicles. This role supports an exceptional guest experience by ensuring timely transport, maintaining vehicle safety and cleanliness, and delivering courteous, attentive service at all times. The Porter also assists with guest needs, including guests with disabilities, follows all safety and operational procedures, and contributes to a clean, secure, and welcoming environment. This is an island-based role requiring work on a rostered stay-on-island schedule.
Key responsibilities
- Transport guests to and from assigned destinations safely using property vehicles
- Accurately document all trips before and after each journey
- Inspect vehicles daily for cleanliness, damage, tire pressure, and fluid levels
- Refuel vehicles as required and report maintenance needs promptly
- Document and report all vehicle incidents, damages, or accidents
- Follow all safety, security, and emergency procedures and complete required training
- Provide warm, professional, and attentive guest service, including assistance to guests with disabilities
- Communicate clearly and professionally with guests and colleagues
About the successful candidate
- Relevant experience in a similar role
- Working rights in Fiji
- Hold a valid driver's license
- Have a positive and professional attitude
- Comfortable working in a physically active role
- Communicate clearly and work well as part of a team
- Follow procedures with attention to detail
- Maintain a polished appearance in line with company standards
You'll apply on Sheraton Resort & Spa Tokoriki Island Fiji's website.