Spa Masseur
Salary not disclosedPosted 1 day ago
Closes in 30 days
About the company
Sheraton Resort & Spa Tokoriki Island Fiji is part of Sheraton Hotels & Resorts, a brand within the Marriott International portfolio. Sheraton has operated as a global hospitality community since 1937, with properties in more than 400 locations worldwide. The Tokoriki Island property is based in the Nadi area of Fiji.
About the role
The Spa Masseur delivers massage therapies, body treatments, and personalised guest care within the resort's spa, following Marriott brand and service standards. The role covers guest-facing treatment delivery as well as treatment room preparation, equipment sanitation, and inventory management. It also includes promoting spa services and retail products to guests, and keeping up to date with treatment modalities and wellness trends. Compliance with hygiene, safety, and licensing requirements is a core part of the job, including reporting hazards and completing required safety training. The position is island-based and operates on a rostered stay-on-island schedule.
Key responsibilities
- Perform massage treatments and body therapies including scrubs, wraps, and hydrotherapy services
- Assess guest needs and identify contraindications prior to treatments
- Escort guests to and from treatment rooms and monitor comfort throughout, adapting treatments as needed
- Maintain treatment schedules and ensure timely service delivery
- Promote and recommend spa treatments, wellness programs, and retail products
- Prepare treatment rooms, workstations, linens, and equipment before each service, and clean and sterilize tools afterward
- Manage supplies, disposables, and operational inventory, and secure treatment areas at the end of each shift
- Report accidents, injuries, hazards, and unsafe conditions promptly, and complete required safety training
About the successful candidate
- Massage Therapy License/Certification required
- Minimum 1 year of experience in massage therapy, spa, wellness, or a related environment
- Strong knowledge of massage techniques, body treatments, and wellness therapies
- Excellent customer service and interpersonal skills
- Ability to promote spa services and retail products
- Strong understanding of hygiene, sanitation, and safety standards
- Professional appearance and communication skills
- Ability to work flexible shifts, weekends, and public holidays, including a rostered stay-on-island arrangement