Food & Beverage Team Leader
Salary not disclosed
Closes in 16 days
About the company
Fiji Marriott Resort Momi Bay is part of the JW Marriott portfolio within Marriott International, a global hospitality group with more than 100 luxury properties in gateway cities and resort destinations worldwide. JW Marriott properties are known for prioritising associate wellbeing, training, and development alongside guest service excellence. Marriott International positions itself as an equal opportunity employer that values diverse backgrounds and experiences among its associates.
About the role
This Food & Beverage Team Leader role is responsible for ensuring staff work together as a team to deliver optimum service and meet guest needs in the dining areas. The role includes both opening and closing duties, such as setting up supplies and tools, cleaning equipment and areas, and securing the venue at close. The Team Leader monitors dining rooms for seating availability, service quality, and guest safety and wellbeing, while also maintaining cleanliness through clean-as-you-go practices. The role carries some supervisory input, assisting management with hiring, training, scheduling, evaluating, and coaching employees, and reporting incidents or accidents to management and Loss Prevention. It also involves physical tasks such as standing or walking for extended periods, lifting and moving objects up to 50 pounds, and moving through varied spaces including stairs and confined areas.
Key responsibilities
- Ensure staff work together as a team to deliver optimum service and meet guest needs
- Complete opening and closing duties, including setting up supplies/tools and cleaning equipment and areas
- Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures
- Monitor dining rooms for seating availability, service quality, and guest safety and wellbeing
- Complete work orders for maintenance repairs and escalate urgent repairs to the appropriate department
- Report employee, guest, and vendor incidents or accidents to management and Loss Prevention promptly
- Assist management with hiring, training, scheduling, evaluating, counseling, and coaching employees
- Follow company safety and security policies, reporting unsafe conditions and completing required safety training
About the successful candidate
- High school diploma or G.E.D. equivalent (preferred)
- At least 1 year of related work experience
- No supervisory experience required
- No specific license or certification required
- Able to stand, sit, or walk for an extended period or full work shift
- Able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds
- Good communication skills, using clear and professional language with guests and colleagues
- Position open to Fiji citizens only