Massage Therapist
Salary not disclosed
Closes in 16 days
About the company
Fiji Marriott Resort Momi Bay is part of Marriott International's Marriott Hotels brand, operating within the group's global portfolio of luxury and premium properties. Marriott Hotels emphasises heartfelt, forward-thinking hospitality service delivered across its worldwide network of hotels. As part of Marriott International, the resort follows company-wide standards for guest service, safety, and associate development.
About the role
This role delivers massage and body treatment services to guests at the resort spa, using props, products, body scrubs, wraps, and hydrotherapy techniques as appropriate. The therapist assesses each guest's needs and checks for contraindications such as allergies, high blood pressure, or pregnancy before beginning any service, and monitors comfort, safety, and security throughout each treatment. The position also involves preparing and maintaining the treatment room and workstation, escorting guests to and from sessions, and cleaning and sterilising tools and equipment. Beyond hands-on treatments, the therapist promotes and sells spa and salon services, including retail products, and manages a tight daily schedule of appointments. The role requires following Marriott's standard operating procedures for handling inappropriate guest conduct, reporting safety issues, and maintaining current licensure and technique knowledge as per regional requirements.
Key responsibilities
- Provide massage services to guests using props and/or products
- Provide body treatments including body scrubs, wraps, and/or hydrotherapy
- Assess guest needs and check for contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service
- Escort guests to and from treatment rooms and arrange workstation, treatment room, and/or drapes
- Promote and sell spa/salon services including retail offerings
- Clean, maintain, and sterilise tools; keep workstation and treatment room clean throughout shift and secure supplies at end of shift
- Monitor and stick to the daily time schedule for treatments
- Follow Marriott standard operating procedures for handling inappropriate guest behaviour, including stopping treatment and informing a supervisor if needed
About the successful candidate
- Position open to Fiji citizens only
- Education: Technical, Trade, or Vocational School Degree
- Related work experience: at least 1 year in a related field
- No supervisory experience required
- Able to stand, sit, or walk for extended periods and perform tasks requiring fine motor skills and hand-eye coordination
- Able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Clear, professional communication skills and ability to develop positive working relationships with others