Sales Coordinator
Salary not disclosed
Closes in 2 days
About the company
RC Manubhai is a retail company operating in Fiji with a branch in Raiwaqa. This role sits within its sales team at that branch.
About the role
The Sales Coordinator provides administrative and operational support to the sales team at the Raiwaqa branch, helping ensure efficient sales processes. The role prepares quotations, sales orders, invoices, and other sales-related documentation accurately and promptly, and coordinates customer orders from receipt through to delivery, following up on order status. It maintains and updates customer records, sales databases, and reporting systems, and liaises with customers, suppliers, and internal departments to ensure timely service and satisfaction. The coordinator supports achievement of sales targets, identifies business growth opportunities, and responds to customer inquiries and issues. It also prepares regular sales reports, assists with sales analysis and forecasting, monitors inventory availability, and coordinates with operations to meet customer requirements, while ensuring compliance with company policies and service standards.
Key responsibilities
- Provide administrative and operational support to the sales team to ensure efficient sales processes.
- Prepare quotations, sales orders, invoices, and other sales-related documentation accurately and promptly.
- Coordinate customer orders from receipt through to delivery and follow up on order status.
- Maintain and update customer records, sales databases, and reporting systems.
- Liaise with customers, suppliers, and internal departments to ensure timely service and customer satisfaction.
- Assist in achieving sales targets by supporting sales activities and identifying opportunities for business growth.
- Respond to customer inquiries and resolve issues in a professional and timely manner.
- Prepare regular sales reports and assist with sales analysis and forecasting.
About the successful candidate
- Minimum of 2-3 years of experience in a similar role.
- Strong communication, customer service, and relationship management skills.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
- Good organizational skills with strong attention to detail and accuracy.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong problem-solving and coordination abilities.
- Experience with ERP (SAP Software) or sales management systems is an advantage.
- Professional, proactive, and results-oriented with a strong commitment to customer satisfaction and sales support.