Head of Marketing

Digital Superstore·Fiji

Retail & Sales·Full time

Competitive salary commensurate with experience·Posted 7 weeks ago

About the company

Digital Superstore is a retail and e-commerce business operating in Fiji. The company runs multiple brands and revenue lines, with plans to add more as it grows.

About the role

This is a senior, hands-on marketing leadership role that takes full ownership of the marketing function, commercially and operationally, so the GM no longer handles day-to-day marketing decisions, supplier negotiations, or media conversations. The Head of Marketing sets strategy, owns the budget, and negotiates directly with suppliers and media partners. The role manages an existing team that includes a Creative & Production Manager, Senior Brand Designer, Digital Marketing Manager, and Analytics & Promotions Manager, and reports directly to the GM on marketing performance, spend, and return on investment. The person in this role is expected to be the credible, senior face of marketing both internally and externally, and to bring commercial imagination about how the function should evolve as the business adds new brands and considers supplier-funded promotional programs.

Key responsibilities

• Own overall marketing strategy, planning, and budget accountability for the business
• Lead negotiations and manage relationships with media agencies, suppliers, and external partners as the senior face of marketing externally
• Manage and mentor the marketing team, including the Creative & Production Manager, Senior Brand Designer, Digital Marketing Manager, and Analytics & Promotions Manager
• Set strategic creative and brand direction and give final sign-off on major campaigns, while delegating hands-on execution to the Creative & Production Manager
• Originate and champion bold, unconventional promotional ideas and make the commercial case for the ones worth the risk
• Oversee the Product & Analytics function's promotions and in-app/e-commerce data work, keeping it connected to commercial priorities
• Report directly to the GM on marketing performance, spend, and return on investment
• Represent marketing in cross-functional planning with inventory, operations, and commercial teams

About the successful candidate

• 8+ years in marketing, including at least 3+ years in a senior leadership role owning strategy, budget, and external commercial relationships
• Demonstrated, real experience negotiating with media agencies and/or suppliers, not just briefing them
• Genuine people-management experience, ideally including mentoring junior or early-career staff
• Confident, mature, and credible in a room with suppliers, media partners, or senior stakeholders
• Strategic thinker who is also comfortable getting into operational detail when needed
• Commercial imagination to think about how a marketing function scales alongside a growing, multi-brand business
• Real coaching ability, comfortable closing genuine skill and experience gaps with local talent
• A genuinely bold, unconventional promotional instinct, with the ability to make the commercial case for calculated risk