Hotel Manager
Salary not disclosedPosted 1 day ago
Closes in 30 days
About the company
Radisson Hotel Group operates the Radisson Blu Resort Fiji in Nadi. The group is an international hospitality company that runs hotels and resorts in multiple countries, offering guests benefits and discounts across its global network of properties.
About the role
The Hotel Manager at Radisson Blu Resort Fiji reports into the General Manager and serves as second-in-charge in their absence. The role is overall responsible for the daily operations of the resort, leading Front Office, Housekeeping, Engineering and Security to deliver operational excellence. The Hotel Manager works proactively with Heads of Department and key stakeholders to maximize guest satisfaction, assists the General Manager on capital projects and refurbishment initiatives, and holds regular briefings with the Executive Team to ensure brand compliance and continuous improvement. This is a Pacific Island based role situated within a remote island resort setting.
Key responsibilities
- Ensure the smooth running of the hotel, manage all areas of the business operation and deliver guest service to the highest levels
- Work proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort
- Oversee daily operations of the resort, leading Front Office, Housekeeping, Engineering and Security
- Assist the General Manager with capital projects, guest experience initiatives and refurbishment projects
- Hold regular briefings with the Executive Team, respond to audits and ensure compliance with brand standards
- Interpret P&L statements, monitor business performance and analyze KPIs to improve profitability and efficiency
- Monitor daily business reports and forecasts, making timely decisions to maximize revenue and guest satisfaction
- Ensure the property is maintained to a high-quality resort standard, including presentation, safety and brand compliance
About the successful candidate
- A minimum of five years' senior leadership experience, ideally in a luxury or upper-upscale resort
- Strong Rooms Division background (as a Director of Rooms, Executive Assistant Manager – Rooms, or Hotel Manager)
- Comfortable navigating the unique challenges of remote island resort life, including labour, logistics, supply chain and seasonality
- A tertiary qualification in Hotel Management, Hospitality Management or a related field
- Hands-on, visible, lead-by-example leadership with an eye for detail
- Strong commercial and financial acumen; confident with P&Ls, forecasting and budgeting
- Skilled with Microsoft Office Suite, Opera PMS and Revenue Management Systems
- Strong communication skills, with the ability to build effective working relationships across departments and stakeholders