Front Desk Assistant
Salary not disclosedPosted 10 days ago, closes today
Closes today
About the company
The Biosecurity Authority of Fiji (BAF) is the organization responsible for protecting Fiji from biosecurity risks and administering related services and policies for the general public, clients, and customers.
About the role
This Front Desk Assistant role is the first point of contact for visitors and callers to BAF, reporting to the Assistant Admin Officer. The position manages the reception area, answers and directs phone calls, emails, and messages, and handles routine inquiries about BAF's services and policies. It also involves administrative and clerical support across various departments in a fast-paced office environment. The role is full-time and office-based.
Key responsibilities
- Greet and welcome visitors, ensuring they are registered and directed to the appropriate staff member or department
- Answer and direct incoming phone calls, emails, and messages to the appropriate individuals or departments courteously and efficiently
- Handle routine inquiries and provide information about BAF's services and policies
- Maintain a clean, professional, and welcoming reception area
- Assist with scheduling appointments and meetings as required
- Perform clerical duties such as filing, photocopying, and scanning documents
- Receive and distribute incoming mail and packages, ensuring proper documentation and delivery
- Assist with maintaining office supplies and inventory, placing orders when necessary
About the successful candidate
- A minimum of a high school pass (Form 6 or equivalent)
- Certificate in Office Administration, Business Administration, or related field is an added advantage
- Previous experience as a receptionist or in an administrative role is a plus
- Basic knowledge of office equipment such as phones, fax machines, and photocopiers
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Good verbal and written communication skills
- Strong organizational and time-management skills, with the ability to multitask
- Friendly, approachable, punctual, reliable, and able to maintain confidentiality
You'll apply on Biosecurity Authority of Fiji's website.