CUSTOMER SERVICE OFFICER
$12,500 - $17,000
Closes in 8 days
About the company
Post Fiji is the national postal service provider in Fiji. It handles mail, parcels, money orders, bill payments, and other postal services for customers across the country.
About the role
This Customer Service Officer position is based in Rotuma and has been re-advertised. The role is the frontline point of contact for Post Fiji customers, handling counter transactions and postal services. It also carries custodial responsibility for stock items such as stamps and cash, with accurate record-keeping expected.
Key responsibilities
- Provide effective and timely customer service to Post Fiji customers.
- Administer payments, money orders, parcels, registered mails, and bill payments.
- Administer all postal services including EMS.
- Act as custodian of inventory items including stamps and cash.
- Maintain accurate and timely records of all stock.
- Assist in stock take when required.
About the successful candidate
- At least a Fiji Seventh Form Examination pass.
- A Certificate or Diploma qualification in Accounting, Management or Computer Studies from a recognized institution will be an added advantage.
- Sound knowledge of MS applications with attention to detail.
- Be an effective communicator and able to work under minimum supervision.