CUSTOMER SERVICE OFFICER
FJD 12,500 - 17,000 per yearListed today
About the company
Post Fiji is the national postal service provider, delivering mail, parcel, and payment services to customers across Fiji. It operates branches and counters in locations such as Lautoka to serve the public with postal and related transactions.
About the role
This Customer Service Officer role (Vacancy 62/26) is based at a Post Fiji branch in Lautoka and covers front-line customer service and postal operations. The officer administers payments, money orders, parcels, registered mail, and bill payments for customers, and handles all postal services including EMS. The role also acts as custodian of inventory items such as stamps and cash, keeping accurate and timely stock records, and assisting with stock takes when required.
Key responsibilities
- Provide effective and timely customer service to Post Fiji customers.
- Administer payments, money orders, parcels, registered mail, and bill payments.
- Administer all postal services including EMS.
- Act as custodian of inventory items including stamps and cash.
- Maintain accurate and timely records of all stock.
- Assist in stock take when required.
About the successful candidate
- At least a Fiji Seventh Form Examination pass.
- A Certificate or Diploma qualification in Accounting, Management or Computer Studies from a recognized institution will be an added advantage.
- Sound knowledge of MS applications with attention to detail.
- Be an effective communicator and able to work under minimum supervision.
Pay, closing date, and contact
- Salary
- $12,500 - $17,000
You'll apply on Post Fiji's website.