CUSTOMER SERVICE OFFICER
$12,500 - $17,000
Closes in 13 days
About the company
Post Fiji is the national postal service provider, responsible for mail, parcel, and postal financial services across Fiji. It operates branches throughout the country, including in Samabula, to serve customers with postal and payment needs.
About the role
This Customer Service Officer role is based at the Samabula branch and is focused on front-line postal and payment services for Post Fiji customers. The officer handles money orders, parcels, registered mail, and bill payments, and administers postal services including EMS. The role also carries custodial responsibility for inventory such as stamps and cash, with duties to maintain accurate stock records and assist with stock takes when required.
Key responsibilities
- Provide effective and timely customer service to Post Fiji Customers.
- Administer Payments/ Money Orders/ Parcels/ Registered Mails/ Bill Payments.
- Administer all Postal Services including EMS.
- Custodian of inventory items including stamps and cash.
- Maintain accurate and timely records of all stock.
- Assist in stock take when required.
About the successful candidate
- At least a Fiji Seventh Form Examination pass.
- A Certificate or Diploma qualification in Accounting, Management or Computer Studies from a recognized institution will be an added advantage.
- Sound knowledge of MS applications with attention to detail.
- Be an effective communicator and be able to work under minimum supervision.