Sales Executive - Nadi
Salary not disclosedPosted 1 month ago
Closes tomorrow
About the company
Digicel Fiji is part of Digicel Pacific, a telecommunications provider operating across the region. The company offers mobile products and services and supports its consumer sales network with training and promotional activities.
About the role
This Sales Executive role sits within the Consumer Team based in Nadi, reporting to the Team Leader. The position is responsible for selling Digicel's products according to set criteria, maximising customer interest through effective product display, and maintaining accurate sales records in CRM systems. The role also involves tracking SIM and handset stock, escalating faulty units, participating in stock counts, and handling customer feedback. The successful candidate will work toward set sales targets and KPIs while taking part in company and department promotions such as road shows.
Key responsibilities
- Sell Digicel's products as per the set criteria and guidelines.
- Maximise customer interest and sales levels by displaying products appropriately.
- Track all SIMS and handsets received and ensure that faulty SIMS and handsets are identified and submitted to Team Leader.
- Maintain accurate and up-to-date records of sales activities in CRM systems.
- Ensure adherence to industry regulations and company policies in all sales activities.
- Be present at all scheduled stock counts and ensure all monies, SIMS and handsets are accounted for.
- Submit customer feedback and issues to the Team Leader for escalation.
- Participate in company promotions, such as road shows, and department-scheduled promotions.
About the successful candidate
- A pass in Year 13 or equivalent.
- One year of working experience in a similar role in a mid to large organisation.
- Sound knowledge of the latest mobile gadgets.
- Highly creative with experience identifying target audiences and devising campaigns that engage, inform and motivate.
- Good communication, interpersonal, customer service and problem-solving skills.
- Ability to work constructively within a team environment and under pressure to meet tight deadlines.