Assistant Engineer - Information Technology & Enterprise Networks
Salary not disclosedPosted 1 day ago
Closes in 9 days
About the company
Vodafone Fiji is a telecommunications company that connects people to each other and the world. It operates with speed, simplicity and trust, working in a fast-paced environment to provide challenging and rewarding careers for its staff.
About the role
This role supports the design, implementation, maintenance, monitoring, and optimization of enterprise network infrastructure and IT systems. It is responsible for ensuring reliable, secure, and efficient network operations across the organization while providing technical support for network-related issues. The role also contributes to IT projects and digital transformation initiatives, including system commissioning, technology deployments, cloud migrations, network upgrades, and security enhancements. It provides Tier-2 support to the IT Helpdesk, leading incident resolution and root-cause analysis for complex connectivity and system issues.
Key responsibilities
- Administer M365 services (Exchange Online, Teams, SharePoint, licensing) and Entra ID (Azure AD), ensuring smooth user provisioning and identity access management.
- Maintain Windows Server environments, Active Directory, DNS, DHCP, and Group Policies to ensure secure enterprise-wide access.
- Assist in configuring, maintaining, and troubleshooting LAN, WAN, WLAN, VPNs, routers, switches, access points, and enterprise network connectivity.
- Oversee virtualized infrastructure (VM provisioning, snapshot management, capacity planning) and support SAN/storage environment health.
- Manage email security gateways, SSL/TLS certificate renewals, system hardening, proxy/firewall configurations, and vulnerability patch management in line with change management processes.
- Perform routine backups, system restores, disaster recovery (DR) testing, and high-availability planning to safeguard business continuity.
- Continuously monitor server, system, and network health using enterprise monitoring tools to proactively address issues and optimize performance.
- Provide Tier-2 support to the IT Helpdesk, leading incident resolution, troubleshooting complex connectivity/system issues, and performing root-cause analysis.
About the successful candidate
- Bachelor's degree in IT, Computer/Network Engineering, Telecommunications, or related field; preferred certifications include CCNA, CompTIA Network+, Azure, or Fortinet NSE.
- Minimum 2 years of hands-on experience in IT infrastructure, network administration, technical support, and enterprise backup, recovery, and SAN/storage management.
- Strong administration skills in Windows Server, Active Directory, and Microsoft 365, with hands-on VMware virtualization; Azure, Entra ID, PowerShell, and hybrid cloud exposure preferred.
- Solid technical knowledge covering TCP/IP, VLANs, routing, switching, DNS, DHCP, VPNs, firewalls, and cloud networking.
- Proficient in infrastructure security, system hardening, patch management, vulnerability remediation, email security/filtering, proxies, SSL/TLS certificates, and supporting audit/compliance documentation.
- Demonstrated experience in network monitoring, troubleshooting, root-cause analysis, incident management, high availability, and disaster recovery planning.
- Strong interpersonal and relationship management skills with a proven ability to engage effectively with internal teams, customers, and external stakeholders.
- Highly self-directed, proactive, and organized, with the ability to work under minimal supervision and drive results independently.