Business Accounts Manager
Salary not disclosedPosted 1 day ago
Closes in 9 days
About the company
Vodafone Fiji is a telecommunications provider that connects people across Fiji and the world. The company says it operates with speed, simplicity and trust, aiming to enrich customers' lives while offering fast-paced, challenging careers to its staff.
About the role
This role manages and grows a portfolio of corporate clients for Vodafone Fiji. The Business Accounts Manager acts as the primary point of contact for assigned corporate accounts, building strong relationships while driving sales growth and identifying new business opportunities. The role involves developing account plans, supporting contract negotiations and renewals, and delivering tailored business solutions that boost customer satisfaction and revenue. It also includes monitoring market trends and competitor activity, maintaining sales records through Salesforce, and collaborating with internal teams to deliver seamless customer solutions.
Key responsibilities
- Manage and grow assigned corporate accounts.
- Build strong client relationships and serve as the primary point of contact.
- Achieve sales and revenue targets through new business, upselling, and cross-selling opportunities.
- Develop account plans and support contract negotiations and renewals.
- Ensure timely resolution of customer issues and maintain high customer satisfaction.
- Monitor market trends and competitor activity to identify opportunities.
- Maintain accurate sales records and reporting through Salesforce.
- Collaborate with internal teams to deliver seamless customer solutions.
About the successful candidate
- Degree in Business, Marketing, Management, ICT, or a related field.
- Proven experience in corporate sales, account management, or business development.
- Strong track record of achieving sales targets and managing key client relationships.
- Excellent communication, negotiation, and stakeholder management skills.
- Strong analytical, problem-solving, and customer service abilities.
- Experience with CRM platforms, preferably Salesforce.
- Knowledge of the telecommunications or technology industry will be an advantage.
- Valid Group 2 driver's license.